Video

Paws On… customer complaints

28 October 2022

In our October 2022 Paws On vlog we talk to Ruth Sheret of our Investigation, Regulation and Tax team as she provides her advice for vets on a number of regulatory issues including:

  • How to handle a customer complaint
  • Is mediation an option?
  • The RCVS

This video is part of our veterinary law vlog series.

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